Terms & Condition

Welcome to Rehabence. These Terms & Condition govern your use of our ecommerce store and your purchase of products from our website. By accessing our website or placing an order, you agree to these terms. If you do not agree, please do not use the website.

These terms are provided as general business policy content for our store in Pakistan and may be updated from time to time. For case-specific help, please contact support at [email protected].

Website Use

You agree to use this website only for lawful purposes and in a manner that does not harm the website, the business, or other users. You must not misuse the website, attempt unauthorized access, interfere with its operation, or use the content for fraudulent or unlawful activity.

Products and Availability

We try to ensure that product descriptions, images, pricing, and availability are accurate. However, product details may sometimes contain errors, be incomplete, or change without notice. Product colors or appearance may vary slightly depending on your device or packaging updates.

All products are subject to availability. We reserve the right to discontinue, limit, or change products at any time.

Pricing

All prices displayed on the website are listed in the applicable currency shown on the store and are subject to change without notice. While we aim to keep pricing accurate, pricing errors may occur. If an error is identified after an order is placed, we may contact you with the corrected information or cancel the order and issue an appropriate refund if payment has already been received.

Orders

When you place an order, you confirm that the information you provide is accurate and complete. Receipt of an order confirmation does not mean acceptance of the order. We reserve the right to refuse, limit, or cancel any order for reasons including suspected fraud, stock issues, pricing errors, or inability to fulfill the order.

If we cancel an order after payment has been made, we will process a refund according to our normal refund procedures.

Payments

Orders must be paid using the payment methods made available on the website unless a cash on delivery or similar option is offered. By submitting payment, you represent that you are authorized to use the selected payment method. Payment information is processed through relevant payment service providers and banking channels as applicable.

Shipping and Delivery

We aim to process and dispatch orders within reasonable timeframes, but delivery times are estimates only and may be affected by location, courier delays, weather, public holidays, operational issues, or other circumstances outside our control. Shipping charges, if any, will be shown at checkout or otherwise communicated before order completion.

Customers are responsible for providing correct shipping details. We are not responsible for delays or failed delivery caused by incomplete or incorrect address information provided by the customer.

Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account details and for all activity under your account. You agree to provide current, accurate, and complete information. We may suspend or terminate accounts that appear fraudulent, abusive, or in violation of these terms.

Intellectual Property

Website content, including text, graphics, logos, product listings, and other materials, is owned by or used with permission by Rehabence. You may not copy, reproduce, distribute, or exploit website content without prior permission except for normal personal shopping use.

Returns and Refunds

Returns, refunds, and exchanges are subject to our Refund & Return Policy. Customers should review that page before making a purchase. If you need help with a specific issue, please contact [email protected].

Limitation of Liability

We work to keep the website, products, and services reliable and accurate, but they are provided on an as-available basis. To the maximum extent permitted by applicable law, Rehabence is not liable for indirect, incidental, special, or consequential losses arising from website use, purchase delays, availability issues, or reliance on website content.

Nothing in these terms is intended to exclude rights that cannot lawfully be excluded under applicable law.

User Conduct

You agree not to submit false information, place fraudulent orders, upload harmful material, or use the website in any way that may disrupt our operations or damage our reputation. We reserve the right to restrict access where misuse is suspected.

Changes to These Terms

We may revise these Terms & Condition at any time by posting updated content on this page. Continued use of the website after changes are posted means you accept the revised terms.

Contact

For questions about these terms or for case-specific support regarding an order, product, or account, please contact [email protected].